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2701hg 2wire manual
2701hg 2wire manual
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2701hg 2wire manual
The 2Wire gateway has numerous indicator lights that can be used to diagnose installation. Page 22 Diagnostics. DSL Light Operating State. OFF The gateway is powered off or booting up. Blinking green (slow) The gateway. Page 23: Appendix A: Install the Gateway on Other Operating Systems Appendix A: Install the Gateway on Other. Operating Systems. Follow these instructions if you are using an operating system that. Page 24 Appendix A: Install the Gateway on Other Operating Systems. USB ConnectionPage 25 Appendix A: Install the Gateway on Other Operating Systems. Configuring the Internet Connection. Now that your first computer is. Page 26 Regulatory Information. Declaration of Conformity. Trade Name: 2Wire. Responsible Party: 2Wire, Inc. Address: 1704 Automation ParkwayTelephone:. Page 27 Regulatory Information. If the terminal equipment causes harm to the telephone network, the telephone company will notify you in. You can download the latest 2701HG-G user manual using the link mentioned below Download 2Wire 2701HG-G Manual Click here to Download Filed Under: 2wire, Router Manual Translate: Recent Posts Here’s How to Login into Alcatel-Lucent CellPipe 7130 RG Router. Here’s How to Login into Asus RT N66U Router. Here’s How to Login into Technicolor TC8717T Router. Here’s How to Login into Cisco DPC3825 Router. Here’s How to Login into Arris Motorola SB6121 Router. More About Us About Comparison Buyer Guides Arris SB8200 vs. If you want to search this text, hold control and F, and type the word you are looking for. All rights reserved. This manual in whole or in part, may not be reproduced, translated, or reduced to any machine - readable form without prior written approval.
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Installation Guide. For 2000 SeriesThis manual in whole or in part, may not be reproduced. Page 3 Contents. Chapter 1: Getting Started. Remove or Disable Conflicting Applications.......... Page 4: Check Your Computer’s Browser and System Requirements Getting Started. Remove or Disable Conflicting Applications. Internet sharing software and PC based firewall applications typically interfere with the 2Wire. Page 5: Connect the First Computer to the Gateway Connect the First Computer to the Gateway. Congratulations on the purchase of your 2Wire gateway. To install your gateway and. Page 6 Connect the First Computer to the Gateway. To install the DSL filter:Page 7 Connect the First Computer to the Gateway. Ethernet Connection. Figure 1. Gateway Connected Via EthernetPage 8 Connect the First Computer to the Gateway. Wireless Connection. Non-2Wire Wireless Adapter Configuration. Locating the Serial Number and Wireless. Encryption Key. Page 10 Connect the First Computer to the Gateway. USB Connection. Figure 3. Gateway Connected Via USBPage 11 Connect the First Computer to the Gateway. Install the 2Wire Gateway USB Driver - WindowsIf the 2Wire. Page 13: Add Computers to the Network Add Computers to the Network. After your first computer is connected to the 2Wire gateway and your Internet connection has. Page 14 Add Computers to the Network. Figure 4. Gateway Connected to Second Computer Via EthernetUSB Connection. Figure 5. Gateway Connected to Second Computer Via USBWireless Connection. Wireless adapters. Page 17: Diagnostics DiagnosticsPage 18 Diagnostics. No DSL Connection - Unable to Train. When setting up a DSL broadband network, all active phoneBroadband Link is Currently Not Available - DSL Connection Issue. This error message is displayed because the gateway. Page 20 Diagnostics. Router Behind Router Detected. If the gateway detects the presence of a third-party router, the Router Behind Router. Page 21 Diagnostics. Understanding the Indicator Lights.
Use any or all of the following technologies to create a network Ethernet, direct USB, and HyperG wireless with your computers and peripherals. Networking Technology Overview Ethernet. Ethernet is a local area network ( LAN ) technology that transmits information between computers at speeds of 10 or 100 Mbps. 2Wire gateways have either 1 or 4 Ethernet ports for directly connecting computers or devices. If your home or office is wired for Ethernet, you can use the Ethernet interface ( s ) on the gateway to create a broadband network. USB. The 2Wire gatewaya??s USB 1.1 port allows you to directly connect a computer or other network - ready device. Wireless. The 2Wire gateway includes an integrated wireless access point, which allows users to roam wirelessly throughout the home or office. 2Wirea??s high - powered wireless technology virtually eliminates wireless a?? coldspots a?? in the home. The 2Wire gatewaya??s high power 400mW transmitter ensures that users benefit from increased wireless bandwidth throughout the coverage area. In addition, the 2Wire gateway employs a special triple antenna design. The third antenna is used only for transmitting packets, thus mitigating the power loss associated with switching the antenna use back and forth between transmit and receive. This results in greater access point sensitivity, as antenna placement can be better optimized with a dedicated set of receive - only antennas. 1. The 200 series gateways connect via Ethernet. 2. Some interfaces are not available on specific models. 1 Page: 7 System Tab This chapter describes the 2Wire gateway System features. Note: 2Wire recommends that you use Internet Explorer 5.5 ( or higher ) or Netscape 6 ( or higher ). Viewing Your System Summary The System Summary page provides general information and links to your systema??s most commonly used features. System Area Broadband Link Area Home Network Area Figure 2.
2WIRE PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL, THE SOFTWARE, OR OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO THIS MANUAL, THE SOFTWARE, OR SUCH OTHER INFORMATION, IN NO EVENT SHALL 2WIRE, INC. BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES, WHETHER BASED ON TORT, CONTRACT, OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL, THE SOFTWARE, OR OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF. 2Wire, Inc. reserves the right to make any modification to this manual or the information contained herein at any time without notice. The software described herein is governed by the terms of a separate user license agreement. Updates and additions to software may require an additional charge. Subscriptions to online service providers may require a fee and credit card information. Financial services may require prior arrangements with participating financial institutions. 2Wire, the 2Wire logo, and HomePortal are registered trademarks, and HyperG, Greenlight, FullPass, and GuestPass are trademarks of 2Wire, Inc. Following are just a few of the benefits derived from using the 2Wire gateway to network your home or office. 1 performance, especially for High performance integrated modem. 2Wirea??s technology improves DSL homes further away from the local exchange. It also minimizes common interference found when other devices ( such as dimmer switches or fluorescent lighting ) are in contact with the DSL line. Super - fast router. The 2Wire gatewaya??s router provides the fastest data transfer speeds available between your network and the Internet. The high - performance router distributes data seamlessly to all of the computers on your network, without a dramatic loss of performance or speed. Professional - grade firewall. Flexible networking. The 2Wire gateway includes a variety of home networking technologies in one box: 2.
from your system to your service provider ) connection rates are shown. The actual throughput of your Internet connection rate ( such as downloading a file from a Web site ) will be somewhat less, because of the overhead required to send information over the Internet. Accessing the Broadband Link Summary Page The Broadband Link Summary page provides general information about the current status of your broadband link connection and your system configuration. To access the Broadband Link Summary page, Broadband Link icon or the View summary link.Because it tests the speed over the Internet, your results may vary, depending on Internet conditions. link. To launch the 2Wire Bandwidth Meter, click the Test connection speed Home Network Area of the Network at a Glance Panel The Home Network area of the Network at a Glance panel displays your systema??s LOCAL NETWORK light status and a list of the devices currently connected to your local network. The diamond symbol in this area indicates the overall status of the network and corresponds to the Ethernet, USB, or Wireless light on the front of your gateway. Ethernet, USB, or Wireless Light Condition Off The gateway is powered off or booting up. Solid Green Device ( s ) connected via Ethernet, USB, or Wireless. 4 Page: 10 System Tab Accessing the Home Network Summary Page The Home Network Summary page displays information about the devices installed on your network. To link. access the Home Network Summary page, click the View the home network Enabling Enhanced Services 2Wire provides a suite of enhanced services: Web Remote Access, Firewall Monitor, and Parental Controls. If your service provider offers these enhanced services, links to set them up are available on the gateway Home page. Following is a brief description of these services. Web Remote Access The Web Remote Access enhanced service allows you to access your home computer files from remote locations using any standard Web browser.
Network at a Glance Panel System Area of the Network at a Glance Panel The System area of the Network at a Glance panel displays your 2Wire gateway model name, the version of gateway software that you are using, and the status of your gateway password. POWER light status and corresponds to the Power The diamond symbol in this area indicates the gatewaya??s light on the front of your gateway. POWER light states and their associated meanings: The following table shows a list of possible Power Light Condition Off Power is not being supplied to the system. The power supply is not plugged in correctly, or the power adapter has malfunctioned. Blinking Green The system is performing a self test. Solid Green Power is on. Blinking Orange The gateway is undergoing a software upgrade. Solid Red System error. Contact Technical Support.You must enter the system password whenever you change the Change system password system settings. Note: For additional information, refer to a?? Setting a System Password a?? on page 6. 3 Page: 9 System Tab Click the Privacy policy link to review the 2Wire privacy policy. Broadband Link Area of the Network at a Glance Panel The Broadband Link area of the Network at a Glance panel displays the overall status of your gatewaya??s physical connectivity. The diamond symbol in this area indicates the overall status of the broadband link and corresponds to the internet light on the front of your gateway. BROADBAND LINK light states and their associated meanings: The following table shows a list of possible Broadband Link Light Condition Off The gateway has been unable to detect a DSL signal. DSL signal detected; the gateway is attempting to train. Solid Green The gateway is fully connected to your broadband service ( s ). Connection Speed displays the broadband speed for which DSL is configured by your ISP. Both the Incoming ( or Downstream a?? from your service provider to your system ) and Outgoing ( or Upstream a??
Your network connections and your broadband connectivity will be briefly disrupted until your system restarts and broadband connectivity is re - established with your broadband service provider.If your gateway is running the latest software or enhanced services are not available, the following message displays. 9 Page: 15 Broadband Link Tab This chapter describes the 2Wire gateway Broadband Link features, and provides detailed instructions on how to customize your broadband settings. Viewing Your Broadband Link Summary The Broadband Link Summary page provides general information about the current status of your broadband link connection and your system configuration.View Broadband Link Summary Page The Connection panel shows information about your gatewaya??s connection to the Internet. The elements displayed will vary, depending on your gateway model and the type of broadband service you have. Connection Status There are two ways you can check the current status of your gatewaya??s broadband connection: you can use DSL and Internet indicator lights on the front of your gateway, or, if your computer is connected to the the network, you can view the user interface. 10 Page: 16 Broadband Link Tab Connection Speed Connection Speed shows the incoming and outgoing data rates of your DSL connection, measured in kilobits per second ( Kbps ). Incoming is the speed of data flowing from the Internet to your network; Outgoing is the speed of data flowing from your network to the Internet. Connection Information Connection Information shows the following basic system configuration information: a?? Internet Address. The broadband IP address assigned by your service provider to your gateway so that it can communicate on the Internet.
This address is assigned to you by your Internet Service Provider for all communication on the Internet, and can either be Static ( permanently assigned and manually entered ) or Dynamic ( automatically assigned and configured ), depending on your subscribed service type.Note: This field displays the hardware address only if the gateway is connected to the Internet via PPPoE.The key code is used during the installation process to customize the setup screens and settings for your broadband provider. Finding Your Hardware Address If required to find your Hardware ( MAC ) address, refer to the following table and follow the instructions for your operating system. From the Configure 5. Your MAC Built - in Ethernet. Your select 6. Locate the Physical address appears as MAC address appears in address ( for example, either the Hardware the lower - left corner as 01 - 24 - H5 - 18 - B3 - 00 ). Technical support representatives use this information to help troubleshoot problems with your broadband connection. Figure 8. View Broadband Link Details Page The following table shows the information that may be displayed on the Broadband Link Details page. Note: The information displayed depends on the type of broadband service you have and your gateway model. Item Description DSL Connection DSL Line ( Wire Pair ) The DSL signal can be transmitted on Line 1 ( inner pair ) or Line 2 ( outer pair ). During installation, the gateway automatically detects on which line the DSL signal is being transmitted. Protocol Displays which DSL protocol is being used to communicate between your system and your service provider. 12 Page: 18 Broadband Link Tab Item Description Downstream Rate The speed at which data comes over your broadband connection from the Internet to your network, measured in kilobits per second ( kbps ). Upstream Rate The speed at which data goes over your broadband connection from your network to the Internet, measured in kilobits per second ( kbps ).
Web Remote Access authenticates and encrypts access between the Web browser and the 2Wire gateway, enabling you to securely access and download important files or manage other enhanced services such as Parental Controls or Firewall Monitor. For additional information, please refer to the Web Remote Access User Guide. Firewall Monitor The 2Wire Firewall Monitor enhanced service extends the professional - grade firewall capabilities of your 2Wire gateway by continuously assessing threats to your home network. Firewall Monitor allows you to: a?? Automatically download updates to your firewall software to protect against new threats.For additional information, please refer to the Firewall Monitor User Guide. Parental Controls The 2Wire Parental Controls enhanced service offers two features that allow parents to maintain control over what their children can access on the Internet, and how often: Content Screening and Internet Access Controls. Content Screening allows you to protect your children from Websites with questionable content. You control what sites or types of sites your child can and cannot access. Internet Access Control gives you power to decide when your child can use the Internet and allows you to restrict Internet access by day of week and time of day. For additional information, please refer to the Parental Controls User Guide. 5 Page: 11 System Tab Setting a System Password Setting a system password protects your gateway settings from being modified or changed by someone who has not been given permission to do so. After setting a system password, you will be required to enter it whenever you attempt to access a gateway configuration page a?? for example, if you try to change the gatewaya??s broadband connection settings or upgrade the gateway software. If a password has not been set, a reminder notice is displayed when you attempt to access pages where settings can be changed. In the Settings panel, click the Enable checkbox. 2.
In the Enter New Password field, enter your password. 3. In the Confirm New Password field, re - enter your password. 4. Optional: In the Enter Your Hint field, enter a hint. A hint is a word, phrase, or question that reminds you what the password is. There is an I forgot the password link on the password entry page. When you click this link, it shows you your hint and allows you to enter your password. 5. Click SAVE. 6 Page: 12 System Tab To disable password protection, deselect the Enable checkbox and click SAVE. To safeguard your network against unauthorized users, it is also a good practice to periodically change your password. Resetting the System Password If you forget your password and still cannot remember it after seeing your hint, click the link. I still cana??t remember the password The Reset System Password page opens. Figure 4. Reset System Password Page To obtain access to your system: 1. In the System Key field enter the 10 - digit system key located on the bottom of your gateway. 2. In the Enter New Password field, enter a new system password. In the Confirm New Password field, re - enter the system password. 3. In the Enter Your Hint field, enter an appropriate hint as described under a?? Setting a System Password a?? on page 6. 4. Click Submit. 7 Page: 13 System Tab Changing Your Time Zone Settings The 2Wire gateway sets the time automatically using time servers on the Internet. Your local time is set using the Time Zone setting you configured when you set up your system. If your Time Zone is incorrectly set, you can change it in the Edit Date and Time Settings page. From the drop - down menu, select the time zone. 2. Click SAVE. 8 Page: 14 System Tab Viewing System Details The System Details page provides information about your gateway, any enhanced services you may have, and provides a link that you can use to restart your system.
Channel The setting in this field is determined by your ISPa??s DSLAM equipment. Current Noise Margin Indicates how much the noise on the DSL line can increase before it begins to affect the DSL signal. As the noise on the DSL line increases, the margin will approach zero. If the noise exceeds the current noise margin, the DSL signal will be lost. The level is measured in decibels ( dBs ). Current Attenuation Represents the decrease in signal strength between origination of the DSL ( Central Office ) and your gateway. Customers who live close to their Central Office usually will have less signal loss and a low current attenuation. Current Output Power The current DSL transmit power of your gateway. DSLAM Vendor Information A DSLAM is the piece of equipment located in the Central Office ( CO ) that provides the DSL signal to your DSL line. The Vendor Information identifies information about the configuration of this equipment. PVC Info Displays the pair of numbers that uniquely identifies the ATM virtual circuit between the system and the provider of your DSL service. Internet Connection Details Connection Type Identifies the method by which the gateway connects to the Internet Service Provider ( ISP ): PPPoE, PPPoA, or Direct. Username The name used to connect with your Internet Service Provider ( ISP ). Your username was either assigned to you or configured by you during the install process. The correct username is required to successfully connect to the Internet. 13 Page: 19 Broadband Link Tab Item Description Internet Address A number that is assigned to a computer so that it can communicate on a network and on the Internet. This address is assigned to you by your Internet Service Provider for all communication on the Internet, and can be either Static ( permanently assigned and manually entered ) or Dynamic ( automatically assigned and configured ).
The typical configuration is for your ISP to automatically assign and configure an Internet address ( Dynamic ) when your system connects to the Internet. Businesses or power users may use a static address enabling them to run advanced services such as Internet servers and video conferencing. Static addresses typically cost more because they must be leased from the ISP. If you receive your Internet address settings automatically, the subnet mask has been set for you. If you manually set your Internet address ( Static IP ), this is the information that was provided to you by your ISP and entered by you during gateway installation. Subnet Mask Part of the Internet address settings and used in conjunction with your Internet address. Default Gateway Part of the Internet address settings. The default gateway is a device your 2Wire gateway communicates with directly to give you access to the Internet. If you manually set your Internet address ( Static IP ), this is the information that was provided to you by your ISP and entered by you during the system installation. Primary Domain Name Server Part of the Internet address settings. A domain name is a meaningful, easy - to - remember a?? handle a?? for an Internet address. The DNS allows Internet users to specify a name ( domain name ) to reach a Web page ( for example, www.domainname.com ) instead of its Internet address ( for example, 111.222.111.222 ). When you enter the name of a Web location ( URL ), the DNS looks up the name and resolves it to the Web pagea??s Internet address. If you receive your Internet address settings automatically, the subnet mask has been set for you. If you manually set your Internet address ( static IP ), this is the information that was provided to you by your ISP and entered by you during gateway installation. 14 Page: 20 Broadband Link Tab Item Description Secondary Domain Name Used as a backup if the Primary server fails to respond.
Server If you receive your Internet address settings automatically, the subnet mask has been set for you. This parameter may not be necessary and may be left blank. Domain The name that associates your gateway with your ISP on the broadband link. Maximum Transmission Unit Shows the maximum size allowed on packets that are sent to ( MTU ) and from your network to your ISP. Gateway Ping The 2Wire gateway periodically checks the connection between itself and your ISPa??s Default Gateway. This field informs you that the check has been performed and whether or not it was successful. DNS Communication The gateway periodically checks the connection between itself and your ISPa??s domain name server ( s ) to make sure DNS is available. This field informs you that the check has been performed and whether or not it was successful. Configuration Server Post The gateway periodically checks the connection between itself and the 2Wire Component Management System. Monitor Internet Connection The Monitor Internet connection link launches the Speed Meter. The Speed Meter measures the actual rate at which data is coming into ( Incoming Kbps ) and going out of ( Outgoing Kbps ) your system. It measures real - time data throughput in Kilobits per second and displays in one - second intervals. The Speed Meter monitors the actual data rates while connecting to a Web site. This data rate can differ from the reported speed of your broadband connection due to many factors, including traffic to the Web site or the speed of the Web servers at the site you are visiting. Note: To use the Speed Meter, your browser must support Java 2. 15 Page: 21 Broadband Link Tab Test Connection Speed The Test connection speed link launches the 2Wire Bandwidth Meter. The Bandwidth Meter measures the maximum download speed from 2Wirea??s Web site to your system in Kilobits per second ( Kbps ). The 2Wire Bandwidth Meter estimates your connection speed from the Internet.
Because the Internet consists of thousands of interconnections, your connection to a Web site could be affected by many different factors. If you experience slow performance on a particular Web site, you can use the 2Wire Bandwidth Meter to verify whether this is isolated to that particular Web site, or if it is a more general occurrence. Because the 2Wire Bandwidth Meter measures the download speed from 2Wirea??s Web site to your computer and can be affected by many factors on the Internet, it is not an accurate measurement of the service from your ISP. Using Broadband Diagnostics Diagnostics displays an itemized list of your broadband connectiona??s current status. Technical support representatives use this information to help troubleshoot problems with your broadband connection.Broadband Link Diagnostics Page To update the broadband link status, click REFESH. TEST. The test will take several minutes, during which the To initiate a full test of your broadband link, click system reestablishes all broadband connections. You will not be able to access the Internet until the test is complete. 16 Page: 22 Broadband Link Tab Viewing Statistics The View Broadband Link Statistics page shows statistics associated with the 2Wire gateway broadband link, including cumulative DSL statistics.View Broadband Link Statistics Page The Transmit and Receive Data panel displays the following information.Data Error Description ATM Cell Header Errors The number of ATM cell header CRC errors since the 2Wire gateway was last restarted, and the elapsed time since the last cell header error. ATM Loss of Cell Delineation The number of ATM loss of cell delineation errors since the 2Wire gateway was last restarted, and the elapsed time since the last loss of cell delineation error. DSL Link Retrains The number of DSL retrains since the 2Wire gateway was last restarted, and the time elapsed since the last retrain.
DSL Training Errors The number of failed DSL retrains since the 2Wire gateway was last restarted, and the elapsed time since the last failed retrain. DSL Training Timeouts The number of timeouts waiting for response from ATU - C since the 2Wire gateway was last restarted, and the elapsed time since the last initialization timeout. DSL Loss of Framing Failures The number of DSL loss of framing failures since the 2Wire gateway was last restarted, and the elapsed time since the last line search initialization. DSL Loss of Signal Failures The number of DSL loss of signal failures since the 2Wire gateway was last restarted, and the elapsed time since the last loss of signal failure. DSL Loss of Power Failures The number of DSL loss of power indications from the ATU - C since the 2Wire gateway was last restarted, and the elapsed time since the last loss of power indication. DSL Loss of Margin Failures The number of DSL loss - of - margin failures at current data rate since the 2Wire gateway was last restarted, and the elapsed time since the last loss of margin failure. DSL Cumulative Errored The number of cumulative errored seconds since the 2Wire Seconds gateway was last restarted, and the elapsed time since the last error. DSL Severely Errored Seconds The number of severely errored seconds since the 2Wire gateway was last restarted, and the elapsed time since the last severely errored second. DSL Corrected Blocks The number of corrected DSL superframes that had data errors detected during reception. 18 Page: 24 Broadband Link Tab Data Error Description DSL Uncorrected Blocks The number of uncorrected DSL superframes that had data errors detected. ISP Connection Establishment The number of times the ISP connection was established since the statistics were last reset, and the elapsed time since the last establishment. Using Advanced Settings The Advanced Settings page allows you to manually configure your DSL and Internet connection settings.
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